Thank you for choosing to use the Deafinitely Creaseless ironing service. Our team
is committed to providing you with an exemplary service and offers a free delivery/collection
in a six mile radius of the company premises.
Please read the following Terms and Conditions:
Unless otherwise agreed, all ironing will be carried out following the instructions
on the label.
Employees of the company have been instructed not to enter the house or office of
any customer unless otherwise instructed to do so by the said customer.
The company only uses deionised water to create the steam to iron with, and no additives
are used to try to prevent allergic reactions.
Starch can be used on any item with the consent of the customer.
Any damaged items collected will be returned un-ironed to avoid any discrepancies.
We reserve the right not to iron certain items such as damaged, dirty or jeweled
Payment of your ironing is required on delivery/collection by cash or cheque, please
make cheques payable to Total Communication Community CIC. (As of 1st October 2014
debit and credit cards are not yet accepted). Failure to do so following a five
day grace period will result in a surcharge of 25% of the cost of your order.
Items will be returned either on hangers or folded at your request.
Any lost or damaged items must be reported within two days and will be compensated
on a purely good will basis.
In the event of total loss of the customer’s goods due to fire, flood or theft the
company are willing to compensate accordingly.
If the customer is not happy with the standard of the service then the company will
have five working days to rectify this providing the company is notified within 24
The customers are asked to provide their own hangers where possible. Hangers can
be supplied free of charge but remain the property of Deafinitely Creaseless.
The customers using the service must inform the company of their contact information.
The subscription service is based on a maximum number of six full baskets per month
for a recurring cost of £100 per month. Any individual items are to be agreed upon
during the initial set up.
The subscription fee is to be paid on the first day of each month or on a 3 monthly
(Prices are correct as of 1st October 2014 and subject to review on a yearly basis)